Presto 1.0 FAQ

[Marc]

What is Presto?
Xandros Presto, a full-featured ‘instant on’ utility to power up laptops within seconds.


How is Presto different from other “instant-on” solutions?
Distinguishing Presto features include: (1) Presto is a software-only utility that doesn’t require special chipsets or BIOS modifications; (2) Presto provides full read/write access to Windows folders and files where you can create and edit MS Office-compatible documents, play media files, and so on; and (3) Presto has a built-in Application Store where you can obtain media content and install additional software, games, and web apps.


How do I purchase Presto?
Presto can come preinstalled on PCs and laptops. It can also be downloaded and installed on existing Windows Vista or XP PCs and laptops at http://www.prestomypc.com

The final release "presto1-setup.exe" MD5 is 4e354135a45a8e292f5ad3ac6a720d1a


How much does Presto cost?
$19.95 US.


Is there a trial version?
Download and install the Presto software for free and try it for 7 days. After the trial period Presto continues to work, but only for 10 minutes at a time. After that, the computer will automatically shut off. To activate Presto, simply purchase a Presto license key. You don't need to download Presto again.


What if I was on the beta?
If you participated in the Beta program, you will receive a 30% off coupon on your purchase of Presto.
Beta users must uninstall their version of Presto in order to install the retail version.
If you have purchased any software via the Application Store, this is tied to your account and not your installation, therefore, you will be able to reinstall the software on the final release from the App Store without any charge..


Is there an OEM version of Presto?
The OEM version of Presto is also available now. Please contact oem@prestomypc.com for more information on how to customize Presto for your product.


What is your OEM pricing?
That varies with the number of licenses, customization, optimization, support and other services. Contact oem@prestomypc.com for details.


How fast does Presto boot?
Depending on the machine, Presto averages a boot time of 8-12 seconds. Presto will take longer to boot the very first time due to some configuration. Boot up speed should be considerably less thereafter.


Does Presto shut down quickly as well?
Yes. Shutdown is 1-2 seconds on most machines.


Is Presto safe to use ... is it subject to Windows viruses?
Yes. Software is kept constantly up to date through the Application Store, where commercial virus protection will also be available.


Is Presto subject to viruses?
All operating systems and browsers are affected by malicious software either directly or indirectly. Presto, however, is based on Linux and uses the latest Firefox browser and this combination greatly reduces it's vulnerability to malicious software.


Does Presto foster green computing?
Yes. Presto (1) breathes new life into old hardware, eliminating the need for costly upgrades or replacements and reducing environmental waste, and (2) it lets users cut down on electricity usage by switching from “always-on” to “instant-on” computing.


My Windows laptop has slowed down appreciably since I originally bought it. Will the same thing happen to Presto?
Presto is not subject to fragmentation – a major cause of Windows slowdown – so you should not experience this problem in Presto. Because of this issue, the longer you have your Windows laptop, the more valuable Presto becomes – Presto is an excellent Windows companion.


What markets does Presto target?
Presto is targets (1) OEM Windows laptop manufacturers who want a to offer their customers an instant on facility, without adding to their hardware and development expense; (2) Road warriors who want to give their laptops an instant on experience; and (3) any home user looking to make their old systems greener and more efficient.


Can I install Presto on a netbook?
Yes, as long as it meets the above requirements.


Does Presto support Windows 7?
Windows 7 will be supported in a future version.


How do I install Presto?
Presto is a Windows application and thus is designed as a Windows install only. The installer is an EXE so that users can install and uninstall just like any other Windows application.
There are is no Linux installer at this time.

1) Double-click on the Presto file you downloaded to start the installation wizard.
2) Follow the wizard instructions. Presto installs in C:\Program Files\Presto by default.
3) When installation is complete, restart your computer.
4) When your computer restarts, select Xandros Presto from the Windows boot menu that appears. (If you make no selection, Windows starts by default after 30 seconds.)


How do I uninstall Presto?
To uninstall Presto, simply boot to Windows and click Start > Xandros Presto > Uninstall Xandros Presto. Or, select to uninstall Presto via the Windows Control Center > Windows Add/Remove Programs.


Does Presto install its own boot manager?
No. It adds a Presto selection to the Windows boot manager (Windows remains the default selection).


What are the system requirements?
• A desktop or laptop PC running Windows XP or Vista. Will not run in Win 95; MAC; or XANDROS/Linux desktops
• Windows File System must be NTFS without disk encryption
• Require 3.5GB of free space
• Require 512MB RAM
• Presto cannot be installed on systems with SCSI or RAID hard disks.


Can I install Presto on a removable drive?
No, Presto can only be installed on a local drive.


Does Presto require changes to your machine’s chips or BIOS?
No. Presto installs/uninstalls on existing BIOS & hardware as a Windows .exe file.


Is Presto Linux?
Presto is an application that is installed via Windows that is based on Linux.


Does Presto create its own partition?
No, Presto is installed to a folder like any other Windows application.

How is Presto able to write to Windows folders?
Presto includes a NTFS driver that allows users to read and write to Windows NTFS.


Does Presto affect Windows in any way?
No. Presto will only add itself as a boot option to the already existing Windows Boot Manager.


What is the EULA for Presto?
Only 1 License per Computer.


What can users do in Presto?
They can send and receive e-mail, browse the web, chat with friends, download games, apps, and media, create documents, make Skype calls, or enjoy music, videos, and movies even if stored in their laptop’s Windows folders.


How do I use Presto?
Turn on your computer and select Xandros Presto when the Windows boot manager appears.


Do you pay for content from the Presto Application Store?
The Presto AppStore has both free and commercial applications and content.


Where can I get further information and support?
At http://www.prestomypc.com where you will find product details, a FAQ, and user support forums.


What do I do if there is an error and Presto will not work for me?
If you see an error message when you run Presto for the first time, please complete the form using the link below, so Presto can be improved and arrangements can be made to refund your purchase if necessary. If you do get an error, restart again, choose to run Windows, and uninstall Presto using the Add/Remove Programs control panel in Windows.

http://www.prestomypc.com/support.php

OR Email Presto Support at presto@tickets.xandros.com

Please note that the first time you run Presto, it needs to figure out what network connections, video cards, and other system hardware are inside your computer so it can configure itself properly. Presto is pretty good at detecting the many combinations of technology that exist. However, there’s a chance that your particular computer contains something that Presto doesn’t recognize.